Change in Workplace on introducing technology into the workplace
In the last decade, businesses spent US$1 trillion on introducing technology into the workplace but to their amazement no changes in efficiency were observed but now after15 years or more the results are being received in forms of massive changes in effective and efficient business communication. The reason why immediate changes were not observed was because many people were resilient in using newer ways of doing business. It was hard for them to learn and adapt to newer technologies so their first reaction to it was outright rejection. The introduction of these new computer technologies also replaced many workers but on the other hand created more skillful and innovative jobs for which workers need to be trained and updated thoroughly. In the past, the level of interaction between the employee and the employer was greater but now businesses have become global where sometimes the employee and employers are sitting millions of miles away. So the level of direct interaction has somewhat lessened in the modern business times.
Previously the physical presence of the workman was of utmost importance but now many businesses allow flexible environments according to which the worker is allowed to work from home and even at later hours, but this practice is not widely encouraged. One of the limitations of using technology in businesses is that for example if an important email is sent at one end, unless the user logs into his corporate computer the next day he would be unaware of the email while he is at home. Thus when communication comes to such dead ends, the users resort at last to telephones or mobile phones to directly converse in order to get the message across to the worker.
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