This is where to find out about our Refund Policy

It is very unlikely and unfortunate for any client of ours to be unhappy with the work that we do. We hope to have a mutual good-will between us. But if due to certain reasons you want your money to be refunded, you have every right to do so. These are the reasons that will make your refund request eligible:

  • The writer fails to meet with your deadline.
  • The work sent has been infected by plagiarism.
  • The quality of the paper is quite low.
  • The revision has not been done completely.
  • You cannot get through the customer service and there is no response from either ways of communication for 24 hours.

If you want a full refund, the request can be made within 7 days of you receiving your work. The Quality Assurance Department has the right to make the final decision judging from all the evidences on either side. If approved, you will get your money back within 10-15 days from the day of the decision. In case of it being unspecified by the client if they want a full or a partial refund, the Quality Assurance Department will get to decide. In addition, it must be clear that “full re-fund” means 90% of your money. We entertain the right to change ourRefund Policy.